Patient Service Representative- Fort Worth

Fort Worth, Texas, United States


The PSR provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The PSR performs various office clerical duties such as reviewing client insurance eligibility, updating client information, process co-payment and schedule appointments as needed.

This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments.

Essential Functions/Responsibilities:

Daily Preparation/Check-in/Check-out:

Clerical / Administrative:

General Practice Duties:

*Note: All medical-related responsibilities are assumed by Head Nurse and Medical Director


Minimum Education & Experience:

Preferred Education & Experience:

Competencies: Sona Dermatology Standards of Performance

Work Environment

Must be able to accommodate a moderate to fast work pace. Must be able to operate within Microsoft Office Suite -proficient with Outlook, Word, and Excel. Exposure to Hazards: Exposure to chemicals and disinfectants Exposure to bodily fluids, latex, as well as a risk to exposure of Infectious Disease.

Physical Demands

This position requires sitting, standing and walking for long periods of time. Able to stoop and lift objects from the floor, file, etc. without restrictions. Must have full use of hand and arms to operate office equipment.

Position Type/Expected Hours of Work

This is a full-time hourly position. General Hours of Work – 8am-5pm, Monday-Friday. Some weekend work may be required.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Sona Dermatology and Medspa is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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